{"id":1964,"date":"2026-08-21T11:34:09","date_gmt":"2026-08-21T09:34:09","guid":{"rendered":"https:\/\/gautengurologie.co.za\/WP0826\/?post_type=patient-zone&#038;p=1964"},"modified":"2026-10-15T14:46:51","modified_gmt":"2026-10-15T12:46:51","slug":"about-your-visit","status":"publish","type":"patient-zone","link":"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/about-your-visit\/","title":{"rendered":"About your Visit\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1964\" class=\"elementor elementor-1964\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19df363 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"19df363\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32d7e8b0 elementor-widget elementor-widget-xpro-page-title\" data-id=\"32d7e8b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<h1 class=\"xpro-page-title\">\n<span class=\"xpro-page-title-text\">\n\t\tAbout your Visit\u00a0\t<\/span>\n<\/h1>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6257400e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"6257400e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7f45eca0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no elementor-invisible e-con e-child\" data-id=\"7f45eca0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71683a96 elementor-widget elementor-widget-text-editor\" data-id=\"71683a96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>When visiting one of our Urologists you will be welcomed by our professional and friendly receptionists. We will help you make your visit as smooth as possible.<\/h4><h4>Thank you for choosing Gauteng Urology as your healthcare provider.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3215d787 elementor-widget elementor-widget-n-accordion\" data-id=\"3215d787\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8400\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8400\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> In Rooms \/ Out Of Hospital <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8400\" class=\"elementor-element elementor-element-4ac0d53e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"4ac0d53e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-497a0f4 elementor-widget elementor-widget-text-editor\" data-id=\"497a0f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>For IN ROOMS \/ OUT of hospital visits and procedures we charge medical aid tariffs.<\/li><li>A R300 admin fee is applicable to ALL NEW patients, to be paid on the day of the appointment. The practice will submit the fee for a consultation, sonar, urine test, uroflow and any materials used with the examination directly to your medical aid.<\/li><li>If the claim is rejected due to insufficient funds\/benefits being exceeded, the full account must be settled by the member on the day of the appointment.<\/li><li>It is the patient responsibility to obtain any authorization\/referral no and referral letters for specialist visits.<\/li><li>Private patients \u2013 the account must be settled in full on the day of the appointment.<\/li><li>International medical aids and medical insurances \u2013 the account must be settled in full on the day of the appointment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8401\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8401\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> You Will Need a Referral Letter From Your GP With Every Visit If You Are On: <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8401\" class=\"elementor-element elementor-element-7b7a059d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"7b7a059d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37275c62 elementor-widget elementor-widget-text-editor\" data-id=\"37275c62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>GEMS<\/li><li>Imperial Med<\/li><li>Momentum Health<\/li><li>Key health \u2013 except Platinum<\/li><li>Sasol Med<\/li><li>Libcare<\/li><li>Bankmed \u2013 except Comprehensive<\/li><li>Polmed<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-8402\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8402\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> You Will Need a Referral Letter From Your GP As Well As An Authorisation Number \/ Referral Number For Every Visit If You Are On: <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-8402\" class=\"elementor-element elementor-element-2fe9ff0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2fe9ff0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15b9cb00 elementor-widget elementor-widget-text-editor\" data-id=\"15b9cb00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Bankmed (Core Saver)<\/li><li>Platinum Health<\/li><li>Bonitas (Standard, Primary &amp; Boncap)<\/li><li>SA Breweries (Foundation)<\/li><li>Fedhealth (Flexifed 4 Elect)<\/li><li>Transmed<\/li><li>Nedgroup<\/li><li>Netcare<\/li><li>GEMS (Sapphire)<\/li><li>Momentum (Ingwe)<\/li><li>Medihelp (Necesse)<\/li><li>Medshield<\/li><\/ul><p>It is the responsibility of the patient to familiarise themselves with their specific benefits and option with their medical aid as the contract is between the patient and the medical aid and not the service provider.<\/p><p>Please take note that this practice is not responsible for obtaining the above-mentioned. If the above-mentioned requirements are not met, you will be responsible for paying for the full consultation, sonar, etc. directly after the consultation.<\/p><p><a href=\"https:\/\/gautengurologie.co.za\/index.php?option=com_content&amp;view=article&amp;id=31&amp;Itemid=134\">Please fill in the necessary forms under patient and medical info forms and email them back to us.\u00a0<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5eabd7 e-con-full elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"f5eabd7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 2600 131.1\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85dd58c elementor-widget elementor-widget-heading\" data-id=\"85dd58c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Patient Zone<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d03fa1f wpr-page-list-vertical wpr-pl-badge-center wpr-pl-icon-center elementor-widget elementor-widget-wpr-page-list\" data-id=\"d03fa1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-page-list-wrap\"><ul class=\"wpr-page-list\"><li class=\"wpr-page-list-item elementor-repeater-item-ef835a0 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/about-your-visit\/\" class=\"wpr-no-pointer wpr-pl-title\">About your visit <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-6838bc1 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/patient-medical-information-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Patient & medical information forms <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-f450722 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/patient-practice-contract-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Patient Practice Contract Forms<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-e72effa wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/procedure-information-consent-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Procedure information & consent forms <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-4c60f60 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/before-your-surgery\/\" class=\"wpr-no-pointer wpr-pl-title\">Before Your Surgery<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-9b63b06 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/anesthetists\/\" class=\"wpr-no-pointer wpr-pl-title\">Anesthetists<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-c62aaf9 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/physiotherapy\/\" class=\"wpr-no-pointer wpr-pl-title\">Pelvicsense Physiotherapy<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-8c9d2b7 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/raath-spies-physiotherapists\/\" class=\"wpr-no-pointer wpr-pl-title\">Raath & Spies Physiotherapists<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-d9cd5a1 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/billing-policy\/\" class=\"wpr-no-pointer wpr-pl-title\">Billing Policy<\/a><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":1989,"template":"","class_list":["post-1964","patient-zone","type-patient-zone","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/1964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone"}],"about":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/types\/patient-zone"}],"version-history":[{"count":16,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/1964\/revisions"}],"predecessor-version":[{"id":2469,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/1964\/revisions\/2469"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/media\/1989"}],"wp:attachment":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/media?parent=1964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}