{"id":2011,"date":"2026-08-25T13:20:32","date_gmt":"2026-08-25T11:20:32","guid":{"rendered":"https:\/\/gautengurologie.co.za\/WP0826\/?post_type=patient-zone&#038;p=2011"},"modified":"2026-10-15T15:37:21","modified_gmt":"2026-10-15T13:37:21","slug":"billing-policy","status":"publish","type":"patient-zone","link":"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/billing-policy\/","title":{"rendered":"Billing Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2011\" class=\"elementor elementor-2011\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b790514 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"5b790514\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12eb565c elementor-widget elementor-widget-xpro-page-title\" data-id=\"12eb565c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"xpro-page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<h1 class=\"xpro-page-title\">\n<span class=\"xpro-page-title-text\">\n\t\tBilling Policy\t<\/span>\n<\/h1>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db0e6f2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"db0e6f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a75616f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no elementor-invisible e-con e-child\" data-id=\"4a75616f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;slideInUp&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7475574d elementor-widget elementor-widget-text-editor\" data-id=\"7475574d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>When visiting one of our Urologists you will be welcomed by our professional and friendly receptionists. We will help you make your visit as smooth as possible.<\/h4><h4>Thank you for choosing Gauteng Urology as your healthcare provider.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5665114f elementor-widget elementor-widget-n-accordion\" data-id=\"5665114f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1440\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1440\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> IN HOSPITAL <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1440\" class=\"elementor-element elementor-element-7e3bec6e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"7e3bec6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a31c4e0 elementor-widget elementor-widget-text-editor\" data-id=\"6a31c4e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>This practice does not charge the rates that the Department of Health has unilaterally determined for doctors, which are known as the Reference Price List (\u201cRPL\u201d).<\/li><li>The fees charged by this practice can be up to three times the RPL.<\/li><li>The RPL prices for services are available from the Department of Health (Tel: 012-312 0000) and the Health Professions Council of South Africa (Tel: 012-338 9300) and www.doh.gov.za.<\/li><li>You, as a member of a medical scheme, remain fully responsible for payment of the Doctor\u2019s account until fully paid. The Doctor\u2019s services and his contract are with you as the patient and not with the medical scheme.<\/li><li>The fees charged by the practice may be different to the benefit to be paid by your medical aid\/scheme, and you as the patient are responsible for any co-payment resulting from any difference between these two amounts.<\/li><li>The fact that the practice may submit a claim to the medical aid\/scheme, Compensation Commissioner, Road Accident Fund, or an insurer, will not in any way relieve you of any liabilities as previously mentioned.<\/li><li>The patient will receive a quotation for the planned Hospital procedure.<\/li><li>The patient will be liable for payment of legal fees incurred by the practice in recovering any amount due (including but not limited to tracking costs and collection fees) on Attorney and own client scale.<\/li><li>The Doctor reserves the right to charge for all follow-up consultations post-operatively, irrespective of whether it is in the rooms, the ward, high care, or the intensive care unit.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1441\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1441\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> OUT OF HOSPITAL <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1441\" class=\"elementor-element elementor-element-3d190265 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3d190265\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1166d4c6 elementor-widget elementor-widget-text-editor\" data-id=\"1166d4c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>An administration fee of R300 will be charged for all first-time patients.<\/li><li>The practice will submit the consultation, sonar, uroflow, urine test and any other materials used on you as the patient to the relevant medical aid\/scheme for payment on behalf of the patient.<\/li><li>If your medical aid benefits are exceeded, you are liable to pay the full amount in the practice on the same day of your appointment.<\/li><li>Patients who only have a hospital plan must pay the full account in the rooms on the day of the appointment.<\/li><li>Private patients must pay the full account in the rooms on the day of the appointment.<br \/>International medical aids and medical insurances &#8211; those patients are managed as private patients and must pay the full account on the day of the appointment.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1442\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1442\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> PRIVATE PATIENTS <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1442\" class=\"elementor-element elementor-element-3ce5fdb9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3ce5fdb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d8839ee elementor-widget elementor-widget-text-editor\" data-id=\"5d8839ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Private patients must settle the account in full on the day of the consultation. The patient will get a quotation for the procedure. Payment for procedures must be done 2 days before by EFT or at the practice. Please email proof of payment to Practice.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1443\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1443\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> PATIENTS FROM OUTSIDE OF SOUTH AFRICA <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1443\" class=\"elementor-element elementor-element-c2ecf79 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c2ecf79\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7b59d elementor-widget elementor-widget-text-editor\" data-id=\"2b7b59d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gauteng Urology does not work with any international medical aids or any medical insurances. The patient will pay for the consultation himself and claim it back themselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e53dbbb elementor-align-center elementor-tablet-align-center elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-button\" data-id=\"e53dbbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/gautengurologie.co.za\/WP0826\/wp-content\/uploads\/2026\/08\/Gauteng_Urology_BILLING_POLICY_2022.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Billing Policy Form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-299ab47 e-con-full elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"299ab47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;opacity-tilt&quot;}\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 2600 131.1\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0 0L2600 0 2600 69.1 0 0z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.5\" d=\"M0 0L2600 0 2600 69.1 0 69.1z\"\/>\n\t<path class=\"elementor-shape-fill\" style=\"opacity:0.25\" d=\"M2600 0L0 0 0 130.1 2600 69.1z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b275dbe elementor-widget elementor-widget-heading\" data-id=\"b275dbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Patient Zone<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ad27e wpr-page-list-vertical wpr-pl-badge-center wpr-pl-icon-center elementor-widget elementor-widget-wpr-page-list\" data-id=\"c6ad27e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-page-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpr-page-list-wrap\"><ul class=\"wpr-page-list\"><li class=\"wpr-page-list-item elementor-repeater-item-ef835a0 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/about-your-visit\/\" class=\"wpr-no-pointer wpr-pl-title\">About your visit <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-6838bc1 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/patient-medical-information-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Patient & medical information forms <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-f450722 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/patient-practice-contract-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Patient Practice Contract Forms<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-e72effa wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/procedure-information-consent-forms\/\" class=\"wpr-no-pointer wpr-pl-title\">Procedure information & consent forms <\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-4c60f60 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/before-your-surgery\/\" class=\"wpr-no-pointer wpr-pl-title\">Before Your Surgery<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-9b63b06 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/anesthetists\/\" class=\"wpr-no-pointer wpr-pl-title\">Anesthetists<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-c62aaf9 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/physiotherapy\/\" class=\"wpr-no-pointer wpr-pl-title\">Pelvicsense Physiotherapy<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-8c9d2b7 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/raath-spies-physiotherapists\/\" class=\"wpr-no-pointer wpr-pl-title\">Raath & Spies Physiotherapists<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-d9cd5a1 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/gautengurologie.co.za\/WP0826\/patient-zone\/billing-policy\/\" class=\"wpr-no-pointer wpr-pl-title\">Billing Policy<\/a><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":1991,"template":"","class_list":["post-2011","patient-zone","type-patient-zone","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/2011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone"}],"about":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/types\/patient-zone"}],"version-history":[{"count":13,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/2011\/revisions"}],"predecessor-version":[{"id":2487,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/patient-zone\/2011\/revisions\/2487"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/media\/1991"}],"wp:attachment":[{"href":"https:\/\/gautengurologie.co.za\/WP0826\/wp-json\/wp\/v2\/media?parent=2011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}