PATIENT ZONE
Billing Policy
IN HOSPITAL
This practice does not charge the rates that the Department of Health has unilaterally determined for doctors, which are known as the Reference Price List (“RPL”).
The fees charged by this practice can be up to three times the RPL.
The RPL prices for services are available from the Department of Health (Tel: 012-312 0000) and the Health Professions Council of South Africa (Tel: 012-338 9300) and www.doh.gov.za.
You, as a member of a medical scheme, remain fully responsible for payment of the Doctor’s account until fully paid. The Doctor’s services and his contract are with you as the patient and not with the medical scheme.
The fees charged by the practice may be different to the benefit to be paid by your medical aid/scheme, and you as the patient are responsible for any co-payment resulting from any difference between these two amounts.
The fact that the practice may submit a claim to the medical aid/scheme, Compensation Commissioner, Road Accident Fund, or an insurer, will not in any way relieve you of any liabilities as previously mentioned.
The patient will receive a quotation for the planned Hospital procedure.
The patient will be liable for payment of legal fees incurred by the practice in recovering any amount due (including but not limited to tracking costs and collection fees) on Attorney and own client scale.
The Doctor reserves the right to charge for all follow-up consultations post-operatively, irrespective of whether it is in the rooms, the ward, high care, or the intensive care unit.
OUT OF HOSPITAL
An administration fee of R300 will be charged for all first-time patients.
The practice will submit the consultation, sonar, uroflow, urine test and any other materials used on you as the patient to the relevant medical aid/scheme for payment on behalf of the patient.
If your medical aid benefits are exceeded, you are liable to pay the full amount in the practice on the same day of your appointment.
Patients who only have a hospital plan must pay the full account in the rooms on the day of the appointment.
Private patients must pay the full account in the rooms on the day of the appointment.
International medical aids and medical insurances - those patients are managed as private patients and must pay the full account on the day of the appointment.